Privacy Policy

🐾Privacy Policy for Bob’s Dogs
Effective Date: 24 July 2025

At Bob’s Dogs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our dog walking services.

1. Information We Collect

a. Personal Information
When you contact us or book a service, we may collect:

Your name
Email address
Phone number
Home address (for pick-ups/drop-offs)
Dog information (e.g., name, breed, age, health needs)

b. Automatically Collected Information
When you visit our website, we may collect:

IP address
Browser type
Device information
Pages visited and time spent on the site
This information is used to improve your experience and our services.

2. How We Use Your Information

We use your information to:

Schedule and provide dog walking services
Communicate with you about bookings or updates
Respond to inquiries
Improve our website and services
Comply with legal obligations

We will never sell your data or use it for any purpose not listed here without your consent.

3. Sharing Your Information

We do not sell or rent your information. We may share your data only with:

Trusted service providers (such as payment processors or booking platforms)
Legal authorities, if required by law

All third parties are required to handle your data in accordance with applicable data protection laws.

4. Your Data Rights

Depending on your location, you may have rights to:

Access the personal data we hold about you
Request corrections or deletion
Object to or restrict certain data uses
Withdraw consent at any time

To exercise any of these rights, please contact us at bob@northernbulk.co.uk.

5. Data Security

We take your data protection seriously. Appropriate physical, electronic, and managerial procedures are in place to prevent unauthorised access, loss, or misuse of your personal information.

6. Cookies

Our website may use cookies to improve user experience. You can disable cookies through your browser settings, though some parts of the website may not function correctly.

7. External Links

Our website may include links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal data from anyone under 13 years of age. If we discover such information has been collected, we will delete it.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Bob’s Dogs
Email: bobsdogs@northernbulk.co.uk
Phone: 07971 280038